At HUNGER, operated by Bridge Of Mobile Technology Pvt Ltd, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our all-in-one digital lifestyle platform. By using our website and application, you consent to the practices described in this policy.
Effective Date: April 23, 2026
1. Information We Collect
To provide a seamless "3-click" ordering experience, we collect the following:
Personal Identification: Full name, phone number, email address, and billing/delivery addresses provided during registration.
Location Data: We collect precise location data from your mobile device to track delivery progress and provide accurate ETAs. This data is collected even when the app is in the background if a delivery is active.
Payment Information: Transaction history and billing details. We do not store full credit card numbers on our servers; all payments are processed securely via our payment gateway, PayHere.
Business & Driver Data: Business registration, driver licenses, and vehicle details for our curated partner network.
2. Use of Your Information
We use your data to operate our complete ecosystem:
Service Fulfillment: To process orders for food, groceries, and home services.
Logistics: To coordinate delivery partners and perform route optimization.
Personalization: To provide AI-based recommendations and localized promotions.
Support: To offer multilingual customer assistance and resolve disputes.
3. Data Retention and Your Rights
Retention: We retain your personal information for as long as your account is active or as needed to comply with legal and tax obligation. Users also have the right to withdraw consent at any time, object to processing, request data portability, and restrict processings.
User Rights: Under the Sri Lanka Personal Data Protection Act (PDPA), you have the right to access, correct, or request the deletion of your personal information. You may exercise these rights via your account settings or by contacting our support team. We will respond to all data rights requests within 21 business days as required by the PDPA.
